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FAQ

Who is LUX Travel?.

LUX Travel is an exclusive division of the HelloWorld Subiaco - Hay Street, which has been established for over 20 years at our Hay Street address in Subiaco.  Collectively, our staff have over 50 years retail travel experience.

What makes LUX Travel different?

LUX Travel is able to provide you access and experiences which the average traveller or online travel agents do not have access to.  Through our extensive network we are able to provide VIP access and unique expereinces.  Our consultants are not just reselling packages from other suppliers or out of a catalouge.  Our consultants have been already experienced the destinations, events and expereinces on offer.  So we can not only share our unique knowledge but also recommend what is best suited to your wishes.  Weather it be driving in a Formula Renault, kayaking in Antartica, being a VIP Formula 1 team guest or trekking through South America, we will be able to share our real life experiences with you.

Where is LUX Travel based?

LUX Travel is an Australian based company with our head office in Subiaco, Western Australia. Being an Australian company with real offices, you are able to come in to meet us at anytime.  No need to feel worried about booking with just a random webite, as a part of the Hello World franchise our office and consultants are more than happy to meet you in person, talk over the phone or plan and correspond via Email.  We make it easy for you.

When does LUX Travel organise experiences?

LUX Travel is able to organise experiences and travel any time of the year, certain events do have specific dates but we are more than happy to help plan and organise your experiences at any time.  Certain events and experiences are recommended at certain times of the year, while others can be booked and enjoyed throughout the year.

Why should we choose LUX Travel?

By choosing LUX Travel you are ensured that you are dealing with a real company, real office and real consultants.   There are a lot of fly by night websites but when you are spending your hard earned money for an ultimate experience we are able to provide you with the peace of mind there is a local Australia company there for you.

Is LUX Travel going to be the cheapest experience?

Our VIP experiences and travel plans are not the cheapest way to travel.  Our consultants will always be able to give you different options and levels of experiences.  Most of our competitors promote low prices, but in order to do so they package sub-standard or lower quality events.  You can be assured that all our packages are always designed with the best options we can provide.  These can always be tailored down to suit a budget but at least we do give you the options first, rather than letting you find out later that they were not offered to you.

Did you know we can have VIP pickup for you from when you step off the plane along with express VIP customs and immigration clearance.......

What does LUX Travel include in my experience?

LUX Travel expereinces are able to book and cover your complete travel requirements from transfers, flights, accomodation, tickets & venue passes, guides and anything else you may require.

What is not included in my LUX Travel experience?

The only things which LUX Travel is unable to cover is your general spending money along with any gratitudes you may wish to give for services during your expereince.